The Catering Inquiry You Never Replied To? They Booked Someone Else.

Here's what happens right now when someone DMs your coffee shop about catering.

"Hey, do you guys do catering for office meetings?"

You see the DM. You're on bar. You say you'll get back to them. You finish the rush. You forget. Two days later you text back — they're already booked with someone else.

This happens every week. And every time, you're losing $150-500 in catering revenue. Not because you don't want the business. Just because you're busy making coffee.

Here's the fix: an auto-response that answers instantly.

When someone DMs about catering, they instantly get: "Hey! Yes, we do catering. Here's our menu: [link]. Minimum is [X] people. Want to book a time to chat?"

It comes from your Instagram. It feels like you replied. And it happens while you're still pulling shots.

Most cafes take days to answer catering inquiries. You can do this in 10 minutes with ManyChat or even just an Instagram auto-reply. The catering order that used to go to your competitor? Now it's yours.

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The bottleneck isn't your espresso machine. It's the DM you don't have time to answer.