Blog

Plain talk about automation for real businesses.

No hype. No buzzwords. Just practical guides for service business owners in the Hudson Valley and NYC.

Browse posts

Showing 1-4 of 4

All Accountants Automation Barbers Coffee Shops Dentists Fitness Gyms Florists Law Firms Med Spas Movers Pet Shops Photographers Plain English Retail Shops Salons Veterinarians

law-firms

10pm Saturday. A Potential Client Is Calling. Who Answers?

10pm Saturday. A Potential Client Is Calling. Who Answers? Saturday night in Peekskill. A woman gets into a car accident, gets home, sits on the couch with a glass of water and her phone, and starts...

law-firms

"They Just Got Busy" Is Costing You Clients

"They Just Got Busy" Is Costing You Clients A prospect walks out of a consultation at a Newburgh law firm sounding ready. She took notes, asked about retainer, said she'd be in touch by Friday....

law-firms

The Billable Hours You're Burning on "Where's My Case?"

The Billable Hours You're Burning on "Where's My Case?" An associate at a Kingston firm pulled her call log for a week. Forty-three inbound calls. Twenty-nine of them were clients asking for status...

law-firms

You Run Your Practice in Your Head. That's the Problem.

You Run Your Practice in Your Head. That's the Problem. Quick question: how many active cases do you have right now that are stalled waiting on documents? If you had to think about it, you've already...