med-spasWhy Med Spa Phones Ring Hardest at 9pmWhy Med Spa Phones Ring Hardest at 9pm Pulled the call logs for a Peekskill med spa. The busiest inbound window wasn't lunch. It wasn't right after work. It was between 8:30 and 10pm. The usual...Read more →
med-spasThe Free Consult That Walks Out and Never Comes BackThe Free Consult That Walks Out and Never Comes Back A woman walks into a Beacon med spa for a free Botox consult. She's engaged, asks the right questions, leaves excited. Then nothing. No booking,...Read more →
med-spasThe Ten-Week Window Where You Lose HerThe Ten-Week Window Where You Lose Her A Botox client walks out of a Kingston med spa looking refreshed. She loved the injector, loved the result, said she'd be back. Ten weeks later she sees an...Read more →
med-spasStill Using Clipboards? That's Costing You Time.Still Using Clipboards? That's Costing You Time. Let me ask you something. When a new client walks in for their first treatment, what's your front desk doing? If the answer is printing, scanning, and...Read more →